Q. Is Intelek an Authorized Trainer that is recommended by the Manufacturer?
A. Yes, we are an Authorized Ipswitch Training Partner.

Q. How do I contact Intelek Technologies?
A. Please email Intelek Technologies at sales@intelek-tech.com , or call us directly at 800-353-3696, Monday-Friday 8:00AM-5:00PM Central Standard Time (CST).

Q. What is your Cancellation Policy?
A. In the event you cannot attend this class, please notify us at least 7 business days prior to the class start date. Payment of the course will not be refunded, however, you may send another student in your place or receive a class credit good for one year from the time of the original class registration.

Q. Does Intelek Technologies reserve the right to cancel or reschedule classes at any time?
A. Intelek Technologies reserves the right to cancel or reschedule a class at any time.  Intelek Technologies will notify students 10 business days prior to the scheduled class start date.

(Intelek Technologies assumes no financial responsibility for any cancellation fees, including non-refundable airfare. Please keep in mind when making travel arrangements that we do not guarantee any classes and hold no financial responsibility toward cancellations. We recommend making refundable and/or flexible travel arrangements)

Q. What time do classes start?
A. All courses begin at 9:00AM and end at 5:00PM with periodic breaks throughout the day.

Q. What payment methods can I use?
A. Intelek Technologies accepts the following forms of payment:

• Purchase Order
• Master Card
• Visa
• American Express
• Business Check

Mailing Address:
Intelek Technologies
Attn: Training Sales
901 Wall Street
Norman, OK 73069

Email: sales@intelek-tech.com
Toll Free: 800-353-3696

Q. How many students are in each training class?
A. Usually, our courses are limited to 3-6 students in order to provide the most efficient environment that maximizes learning. We have found that this is the optimal size group to get the most out of the class environment, maximize instructor - student interaction and group dynamics.

Q. Who Should Attend Class
A. IT Managers, Network Administrators, Mail admins,
 
Q. What Training Materials Will I Receive?
A. You will receive the latest edition of the course Training Manual, manufacturer evaluation copies of software discussed and third party software you may find helpful.
 
Q. What Travel Arrangements do I need to make?
A. You will need to arrange travel to Oklahoma City, OK. Typically this is either airfare or automobile. If you are flying into OKC you will probably want to rent a car to help you get to the Intelek Training Facilities and make your stay more enjoyable. You will also need to arrange for overnight lodging for at least one night. Our classes are two (2) days in length, so you may need overnight lodging for up to three (3) nights depending on your flight or driving schedules.

Q. What do I need to bring to class?
A. Almost nothing. We will provide your Training Manual, notepad, pens and highlighters. All you need is a positive attitude and willingness to learn at a rapid pace.

Q. Do I need to bring a laptop?
A. A laptop is not required for the class. We have wireless access if you choose to bring it along though.

Q. Is lunch provided during class?
A. Yes, we provide a great lunch both days.

Q. What if I have special needs? (physical or dietary)?
A. We will be more than happy to do whatever we can to facilitate your stay with us. Just let us know what we can do to help. Please email Intelek Technologies at sales@intelek-tech.com , or call us directly at 800-353-3696, Monday-Friday 8:00AM-5:00PM Central Standard Time (CST) and we will make any necessary arrangements to accommodate your needs.

Q. Where is Norman, Oklahoma?
A. For those of you not familiar with central Oklahoma, we want to assure you that when you visit for training you will be met by a thriving, growing and dynamic suburban city. All the amenities you have come to expect, plus a few more that may surprise you, can be found right here in the Norman, Oklahoma area. It shouldn't be too hard for you to enjoy your stay with us and maybe even have fun after the class ends in the afternoon.

The greater Oklahoma City metro area is the largest city in the Great Plains area with a population of over 1.3 million people, who for the most part are generous, polite and genuine. Many visitors really like the southern charm with the western "bootstrap" spirit that makes Okies unique.